Honey, we tried our best to design for everyone but you and I know that it’s the World Wide Web and it’s IMPOSSIBLE to design for every browser and platform. We know you IE6 users are out there, but the numbers are getting smaller and smaller every day. By looking at our previous traffic reports, we know that a HUGE majority of our audience has upgraded their browsers. It’s easy. It should only take a few minutes… FYI, the site is best viewed on IE7 and Firefox with the latest Flash player installed so that you can experience my fun new videos.

Aside from our fabulous web site we are proud to say that you can find Mally Beauty on the fabulous QVC, the gorgeous Henri Bendel as well as Amazon.com and Beauty.com. We are in the process of evaluating more store options and will post news on that as soon as we know!

It’s easy! When you logon to MallyBeauty.com, click on the “My Account” link up there in the header. You’ll get to your account landing page which has a link to “My Orders.” This is where you’ll find your order history. Click on the link to the specific order that you were wondering about. This page contains all the order details and status of your order.

Not as such. We believe in saving paper. If you order a Discovery Kit, it comes with an extensive assortment catalog.

Not at this time. We will when we can figure out the shipping conundrum… sheesh!

We make every effort to secure information. If you cannot bring yourself to do it though, you can order verbally at QVC.

No. See our Privacy Policy. Your info is only shared with people who are engaged in filling your orders, processing your payment, or generally, running the business. We do not share or sell information with outside parties or keep it past the time we need to to administer the programs you participate in.

We will accept a return for any reason within 30 days of purchase. You MUST use the return shipping label we provide, and also provide the order number you receive, for us to process a return. Any other return will not be accepted or processed. We cannot accept returns from other outlets or past 30 days from purchase. Please note that you will be refunded for the cost of the products ordered, not the initial shipping/handling fees.

Honey, we wish we could make the shades look perfect and the same on everyone’s monitor! Unfortunately, we have no control over monitor settings and the differences between how Mac and PC computers display colors. This site is best viewed with Firefox 3.0 or higher or Internet Explorer 7.0 or higher and a minimum monitor resolution of 1024 × 768. We’ve tried our best to describe the different shades in each of the product descriptions, but please feel free to email us with questions about specific shades.

Frequently we will keep products alive at MallyBeauty.com because we love all of our children! Others may discontinue them, but they will remain available here. write us if you are looking for an item, and we will let you know if we still have it.

Our videos on Mally Beauty.com are the best way. If you want to print out directions… look for the Download Application Tips button on most product detail pages, and an illustrated description is available.

Periodically we offer samples as incentives at all our outlets, including right here generally, a purchase is required, but its a small price to pay! Our samples are usually full size items.

I like to do my false lashes after I do my eye makeup. After I’ve applied all my eye makeup, I curl my lashes, apply the false lashes, and then do one or two coats of mascara to marry the real lashes with the falsies. Totally Gorgeous!

If you take good care of them, clean them, put them to bed at night (hee hee), good false lashes can be worn four or five times.

Concealer is always my first go-to product whenever I’m doing makeup. Use your Liquid Light Eye Brightener as a last step or if you need an extra brightening throughout the day. We could all use a little more help, girlfriend!

Absolutely not! I adore animals and would never do such a thing! As a matter of fact, I am the proud owner of two beautiful rescue dogs. My husband, my family and my company and I are all very passionate about the well being of all animals and would never test on them in a million years! We always say, tested on celebrities, not animals! But seriously, we want you all to know that we are in no way involved, directly or indirectly, with any animal testing!

We use the best labs we can find to bring you our great ideas. The products are currently made in Canada, the US, Italy, Germany, and Korea. Most of our packaging is made in China, Europe, and the US.

We are working to make sure you can recycle our containers, and to make sure our products are refillable where possible. We also use reusable pouches where we can to cut down on throwaway boxes.

Here is a list of approximate shelf life of your products:

• Concealer, cream foundations, and cream blush: 12 – 18 months
• Powder, powder foundation, powder blush, powder eye shadows and bronzers: 2 years
• Eye liners: 2 years
• Mascara: 3 months
• Lip liners: 2 years
• Lipgloss: 18-24 months

Always store your products in a dry place, sometimes your bathroom may not be the best place! Keep all products closed tightly and don’t forget to wash your brushes every two weeks with a nice mild brush cleaner.

I feel such a special kinship with makeup artists. We are so blessed to have such a fulfilling and special job of truly touching people in a way that no others can. I am proud to be one of you! That is why, My Loves, I felt so strongly about making sure that other artists could get Mally Beauty for your kit. It would truly be my honor if you would use my makeup to grace the beautiful faces of your clients and maybe even yourself! After a strict application process, Mally Artists will receive a 30% on Mally Beauty products as well as access to special Artist-only content on the site! Sign up today!

Uh oh! Well, first of all, we try not to bombard your inboxes with messages so there’s a possibility that the latest e-newsletter simply hasn’t gone out yet. But most importantly, it might be an issue with your email. Spam filters can restrict wanted email as well as unwanted email. Please check out the help section of your email program or contact your Internet Service Provide (ISP) directly to see how to edit or remove the settings that filter or block email. We also recommend that you add our email addresses (info@mallybeauty.com and orders@mallybeauty.com) to your email address book. C’mon! We’re family now! This will ensure that all future messages regarding your MallyBeauty.com orders will be accepted by your email program.

Thanks for your interest in Mally Beauty! At the moment, we’re not hiring but we’re always looking for great people to join the team eventually. Please email your resume to info@mallybeauty.com.

A book is a dream of mine! There’s a great one in the works! We’ll keep you posted.

I am flattered and touched that you would want me to do your make-up!!! Unfortunately, I’m not taking on any new clients at this time. I’m pretty swamped with my existing projects. You might want to post your request in our Beauty Discussion Boards to see if a Mally Artist might be available. Good luck, Mama!

Send us a message via our Contact Mally form and give us your First and Last Names and your email address as it is on the account and the new email address you would like to use. We’ll send you an email with a confirmation! Thanks for keeping your info up-to-date, Girlfriend!!!

Great question! Check out my Becoming a Makeup Artist article under the Ask Mally subsection of the Community section of the site! I’ve got lots of juicy ideas for you! Good luck!